Talk to us

Let’s coordinate your guard operations

Need help, want to book a demo, or curious about what Emlinzi from Emlinzi can do for your team? Reach out and we’ll map the right rollout, from single sites to nationwide portfolios.

Support hours

Mon–Fri · 08:00–18:00 EAT with on-call escalation after hours.

Critical response

Urgent incident escalations answered in under 30 minutes.

Direct lines

Choose your lane

The right Emlinzi specialists for every conversation

We connect you directly with the team that can help fastest—no ticket ping pong or generic auto-replies.

Customer support

Account changes, billing, roster questions, and device onboarding. Expect human replies, not bots.

Solutions & demos

Walk through Emlinzi for your sites, pilot planning, or integration discussions.

Partnerships

Integrator programs, reseller agreements, and co-branded analytics for guard companies.

Need faster support?

Live help from within Emlinzi

Existing customers can launch the in-app help desk to share screen recordings, upload incident files, or escalate urgent patrol issues. Our duty managers coordinate with your supervisors in real time.

Priority handling for emergencies Flag a message as “critical” to jump to the top of the queue. We’ll call your on-duty supervisor if we don’t hear back within fifteen minutes.
Partner with Emlinzi

Let’s build the future of guard management together

We collaborate with integrators, guard companies, facility managers, and technology partners to extend the platform for specialized use cases.

Co-create integrations

Connect CCTV, access control, or HRIS tools to Emlinzi using our APIs and event webhooks.

Embed Emlinzi

Bundle Emlinzi into your managed services or analytics offerings with enterprise support.